Monday 16th July 2018
The surgery will be closed from 1pm-2pm due to extreme staff shortages. If you need urgent medical attention that cannot wait during that hour, please call NHS 111. We apologise for any inconvenience caused.
Physicians Associate (PA):
The practice will be having a 2nd year PA student at the practice from 9.7.2018-2.8.2018. This is part of a project the surgery is involved with to assist in the workforce crisis currently facing the NHS. Below are some details of how they can help the NHS:
Physician associates are medically trained, generalist healthcare professionals, who work alongside doctors and provide medical care as an integral part of the multidisciplinary team. Physician associates are dependent practitioners working with a dedicated medical supervisor, but are able to work autonomously with appropriate support.
How can they help physicians and the NHS?
Physician associates increase the numbers of the medical workforce and increase access to quality care for patients. They act in an enabling role, helping to reduce the healthcare team’s workload, and bring new talent to the NHS, adding to the skill mix within the teams.
While trainee doctors and surgeons rotate through different specialties, physician associates offer continuity and stability both for patients and for the team in which they work. Physician associate support also provides cover so that trainee doctors can attend training, clinic or theatre.
How do physician associates fit into the NHS workforce?
Physician associates' ability to practise medicine is enabled by collaboration and supportive working relationships with their clinical supervisors, meaning that there is always someone who can discuss cases, give advice and attend to patients if necessary.
Physician associates can be found working in GP surgeries, accident and emergency departments, and inpatient medical and surgical wards throughout the UK. Find out more about physician associates in primary care.
What do physician associates do?
Physician associates work within a defined scope of practice and limits of competence. They:
- take medical histories from patients
- carry out physical examinations
- see patients with undifferentiated diagnoses
- see patients with long-term chronic conditions
- formulate differential diagnoses and management plans
- perform diagnostic and therapeutic procedures
- develop and deliver appropriate treatment and management plans
- request and interpret diagnostic studies
- provide health promotion and disease prevention advice for patients.
First Contact Plus
First Contact Plus is an online tool which helps adults in Leicestershire find information about a range of services all in one place.
The initiative allows residents who require help with one or a number of issues to access a catalogue of information, advice, help and support.
Information and resources on housing, health, living independently, money advice, work, security and other topics that assist the county’s residents can be found on this site.
First Contact Plus is delivered by Leicestershire County Council in partnership with GPs, the police, health organisations, voluntary groups and social care departments, district & borough councils who are helping adults across the county by working together to make access to services much easier.
Flu Jabs: Its not too late, we still have a small supply of vaccine left. Please book your appointment today! Its free for those aged 65 years and over, those who are pregnant or have low immunity, carers and those with long term conditions like diabetes and COPD.
Zero Tolerance: we have recently been experiencing an increase in rudeness and aggression from patients. If you are rude, swear or aggressive to any member of our staff, either over the telephone or in person, action will be taken. All staff are trained to help and support patients and direct them appropriately - please help us to help you!
Book Appointments & Repeat Prescriptions on your Mobile
Patient Access is now available to download as an app on your Smartphone. This will enable you to book appointments and prescriptions, providing you have a connection to the internet; this is a 24 hour service.
- Book an appointment.
- Order repeat prescriptions.
- Change your address details.
Click HERE for link to Patient Access App
An Enhanced Summary Care Record (SCR) : A summary care record is an electronic summary of key information from your GP surgery medical record. If you need healthcare away from your usual doctors surgery, your SCR will provide those looking after you with this information to help them give you better and quicker care. This can be especially useful in an emergency, when you are on holiday, when the surgery is closed, if you attend A&E/Urgent care centres or if your visit a pharmacy. Over the coming weeks, staff at the surgery will ask for your consent for this enhanced summary care record to be shared.
Dr Lakhani elected President: We would like to congratulate Professor Mayur Lakhani for his election as the next President of the Royal College of General Practitioners (RCGP). This is a honorary role and he will continue to work his normal days at the practice: Mondays, Wednesdays and Fridays as he does now. Dr Lakhani will begin his term from November 2017 until November 2019.The practice recognises that this national position will bring benefits to our patients and that he will continue to do all that he can to improve the health and wellbeing of the people and patients at the practice ably supported by his practice team.
Nurse appointments: Please be aware that we are struggling with nurse appointments due to unforeseen circumstances. Priority will be given to immunisations and smear tests. Please bear with us. Thank you for your understanding.
Stop Smoking Service: You are four times more likely to stop smoking if you have support from a stop smoking service. For support, please call QuitReady on 0345 646 66 66 or visit www.quitready.co.uk
Sick Notes: Doctors cannot issue fit notes during the first 7 calendar days of sickness. Employees can self-certify for this time (form available from www.gov.uk/government/publications/statutory-sick-payemployees-statement-of-sickness-sc2) If your employer requires medical evidence for the first 7 days, it s your responsibility to arrange and pay for this.
Need emergency dental care? If you are unable to see your dentist, particularly when they're closed, please contact NHS Dental Access - 10 Nelson Street, Leicester, LE1 7AB Tel: 0116 295 1278
'Talk before you Walk' - We urge patients to contact the surgery during opening times or contact 111 before attending the A&E department. Ring the practice on 01509 816364 or call NHS 111: we can advise you about what to do. A&E is not always the best place! Please remember the surgery can deal with a range of minor injuries as well!
We are accepting new patients!
The surgery list is open and we are registering new patients. It's a simple process...fill in the application form on line via this website, or collect a form from the surgery. Once completed, leave the rest to us! We are happy to show you around if you like and meet our award winning team.
Isabel Symptom Checker:
The practice prides itself on early diagnosis and patient engagement. Please visit www.Isabelhealthcare.com to see how this can help you!
If you have returned from Guinea, Liberia or Sierra Leone or cared for someone with Ebola in the past 21 days AND you have a fever or feel unwell, without touching anyone, please telephone 111.